Meet the Team

Iain McNee, Supported Housing Manager

Iain previously volunteered for Carlisle Key before being offered the Project and Outreach Worker position. On April 1st, 2019 Iain became the Operations Manager for Carlisle Key and is responsible for Key Housing on Compton Street in Carlisle city centre.

Previously Iain worked for the Coalition for the Homeless in New York City,  working in welfare hotels and shelters in the Bronx, Brooklyn and Manhattan.  Originally from Carlisle, Iain lived in New York for 29 years and is also a United States citizen.  He has a lot of experience working with inner city youth through various Hip Hop companies he owned while living in Brooklyn.

Ste Harkins, Homelessness Prevention Manager

Ste volunteered with Carlisle Key in 2018 and became our Homelessness Prevention Manager in November 2022.  Ste previously coached Rugby in Carlisle for many years and has a great rapport with young people.

Diana Vlad, Chief Executive Officer

Diana has been a community volunteer in Carlisle since 2016 and has also volunteered in Calais, France/Timisoara, Romania by supporting refugees and asylum seekers. Diana has finished her Undergraduate Degree in Psychology at University of Cumbria in 2015 and her MA in Sociology in 2019. Diana started working for Carlisle Key in 2019 as Housing Support Officer and on the 1st of December 2023 has become the Chief Executive Officer of the charity.

Diana overall goal is to continue the support for young people that are facing difficulties in Carlisle and to advocate for their rights. Diana is developing projects that empower young people and brings the community together. Diana was born in Romania and came to England in 2012 where she continued her studies. 

Carolyn Hartley, Counsellor

Hi I'm Carolyn and the counsellor with Carlisle Key. Why not make an appointment and let's have a chat Tuesday or Thursday.

Kelsey Osborne, Housing Support Officer

I am a housing support officer at Carlisle Key.  I work with young people who are experiencing homelessness and support them with a variety of other issues as they arise. I have a special interest in how mental health difficulties impact the young people. I enjoy building positive, professional relationships to help them realise their full potential and live fulfilling, independent lives.
I play football in my spare time and I also volunteer as a player welfare officer for a Ladies football team, utilising the skills I have gained since working at Carlisle Key.

Josie Seymour, Housing Support Officer

I am a Housing support officer. I work with young people aged 18-25 who are experiencing homelessness. Helping them to learn independent living skills and how to maintain their own tenancy. I have been working for the last 5 years with young people who have experienced trauma, both in the UK and the refugee community in Athens, Greece. 

Pam Baker, Volunteer

Pam has been volunteering at the drop-in service since September 2021 after retiring. Pam previously worked in training and assessment.